Terms of Service

1. About these terms

These Terms of Service (“Terms”) are an agreement between you and Laurynas Juzva, a sole proprietor doing business as Juzva (“Juzva”, “we”, “us”). They apply when you visit juzva.us, use the client portal, or hire us for design, development, hosting or support (the “Services”).

By using the site or portal, or by accepting a proposal or paying an invoice, you agree to these Terms. If you accept them for a company, you confirm you’re allowed to bind that company, and “you” means the company.

2. Using the website

You may browse the site and contact us for any lawful purpose. Please don’t:

• try to break into, overload or disrupt the site, the portal or other users’ accounts;
• send spam, malware or content that is unlawful, abusive or infringes someone else’s rights;
• copy or scrape the site in bulk, or reuse our content, designs or code without permission.

Portfolio case studies describe past work as it was at the time; results for your project may differ.

3. Portal accounts

Portal accounts are by invitation. Keep your password private and tell us straight away at info@juzva.us if you think someone else has used your account. You’re responsible for what happens under your account and for the people you invite to it.

We may suspend access that puts the Services or other users at risk, or when an account is no longer needed after a project ends. We’ll give notice where we reasonably can.

4. Projects, proposals and changes

Before a project starts we agree its scope, deliverables, timeline, price and payment schedule in a written proposal and the project terms shown in the portal (together, the “Project Terms”). If the Project Terms or a separate signed agreement differ from these Terms, that document wins for that project.

• Revisions: each project includes the number of revision rounds in its Project Terms. Extra rounds or new features are billed at the hourly rate in the Project Terms, or quoted first.
• Changes in scope are agreed in writing (email or the portal is fine) with any effect on price and timeline.
• Timelines are estimates that depend on timely feedback, content and access from you. If a project waits on you for more than 30 days, we may pause it and schedule it again when you’re ready.

5. Fees, invoices and payment

• Deposit and balance: unless the Project Terms say otherwise, work starts once the deposit is paid, and the balance is invoiced when the project is completed or launched.
• Due dates: invoices are due by the date shown on them, by the payment methods listed on the invoice.
• Late payment: if an invoice is overdue we may pause work and hosting we manage for you until it’s paid, and charge the late fee stated in the Project Terms, up to the maximum the law allows.
• Taxes: prices don’t include sales tax, VAT or similar taxes, which are added where they apply. You’re responsible for any bank or transfer fees on your side.
• Third-party costs such as domains, app store fees, paid plugins or cloud usage are billed to you or paid by you directly, as agreed.
• Deposits secure time in our schedule and cover work started, so they are not refundable once work has begun, unless the law or the Project Terms say otherwise.

6. Support and monthly plans

Monthly support or hosting plans are billed each month on the billing day in the Project Terms and continue until either of us cancels with 30 days’ written notice. The plan covers what its Project Terms describe; other work is quoted or billed hourly. Unused hours don’t roll over unless the plan says so.

7. Your responsibilities and content

You’ll provide the content, feedback, approvals and access (accounts, domains, hosting, brand assets) the project needs, and make sure you have the right to give them to us.

You keep ownership of everything you give us (“Client Content”). You give us permission to use it only to deliver the Services. You’re responsible for Client Content being accurate and lawful, and for the legal texts of your own product (such as your privacy policy), which we can help draft but which you should have reviewed for your business.

8. Ownership of the work

• Your deliverables: once you have paid in full for a project, you own the custom designs, code and documents we created specifically for you, and we assign our rights in them to you.
• Our tools: we keep ownership of the general tools, components, libraries and know-how we had before or develop outside your project. Where they’re part of your deliverables, you get a permanent, worldwide, royalty-free licence to use and change them as part of your product.
• Third-party and open-source components (fonts, libraries, stock images, services) stay under their own licences, which we’ll point out when they matter.
• Before payment: until the project is paid for, you may use deliverables for review only.
• Portfolio: we may show the finished work, your name and logo in our portfolio and case studies, without revealing confidential information. Tell us if you’d rather we didn’t, and we won’t.

9. Third-party services

Products we build often run on services from other companies (for example Google Cloud, Firebase, payment providers, app stores and domain registrars). Those services have their own terms and prices and are ideally held in accounts you own. We’re not responsible for their outages, changes or decisions, but we’ll help you work through them.

10. Confidentiality

Each of us will keep the other’s non-public business, technical and customer information confidential, use it only for the project, and share it only with people who need it and are bound to keep it confidential. This doesn’t cover information that is already public, was already known, or is independently developed, and it lasts for 3 years after our work together ends (and for as long as it remains a trade secret, for trade secrets). We’re happy to sign a separate NDA.

11. Warranty and disclaimer

We’ll perform the Services with reasonable skill and care. If the Project Terms include a warranty period, we’ll fix bugs in our work reported within that period after launch at no charge. This doesn’t cover problems caused by changes made by others, third-party services, new requirements, or misuse.

Apart from that, and to the extent the law allows, the site and Services are provided “as is”. We don’t promise they will be uninterrupted or error-free, or achieve particular business results.

12. Limitation of liability

To the extent the law allows, neither of us is liable to the other for indirect or consequential losses, such as lost profits, revenue, data or goodwill. Our total liability for any claim connected with a project is limited to the fees you paid for that project in the 12 months before the claim.

These limits don’t apply to liability that can’t be limited by law, such as for fraud, gross negligence, wilful misconduct, or death or personal injury caused by negligence, or to your obligation to pay for Services.

13. Claims about content

If someone claims that Client Content you gave us infringes their rights or breaks the law, you’ll cover our reasonable costs of dealing with that claim. If someone claims that work we created for you infringes their rights, we’ll fix or replace it, or, if that isn’t reasonably possible, refund the fees for the affected part.

14. Ending a project

Either of us may end a project with written notice if the other seriously breaks these Terms or the Project Terms and doesn’t fix it within 14 days, or at any time with 30 days’ notice. You’ll pay for work done and costs committed up to the end date; we’ll hand over the work you have paid for, together with the access and files you need. Sections about payment, ownership, confidentiality, liability and law continue after a project ends.

15. Governing law and disputes

These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-law rules. If a dispute comes up, we’ll first try to resolve it in good faith by email within 30 days. If we can’t, it will be decided by the state or federal courts located in California, and both of us accept their jurisdiction.

If you are a consumer in the European Union, the United Kingdom or elsewhere, you keep the protection of the mandatory laws of the country where you live, and you may bring a claim in your local courts. EU consumers can also use the European Commission’s online dispute resolution platform.

16. Changes to these terms

We may update these Terms, and we’ll change the date at the top when we do. Changes don’t affect a project already under way unless we both agree. For significant changes we’ll tell clients by email or in the portal before they take effect.

17. General

• Whole agreement: these Terms, the Project Terms and any signed agreement are the whole agreement between us about the Services.
• Notices can be given by email to info@juzva.us and to the email address on your account.
• Events outside our control (such as outages of third-party services, natural disasters or illness) excuse delays while they last; we’ll keep you informed.
• Assignment: neither of us may transfer these Terms without the other’s consent, except as part of selling the business.
• Severability and waiver: if part of these Terms is unenforceable, the rest still applies. Not enforcing a term right away doesn’t waive it.
• Independent contractor: we work for you as an independent contractor, not as an employee or partner.

18. Contact

Laurynas Juzva (Juzva), California, USA. Email info@juzva.us. How we handle personal information is explained in our Privacy Policy.